October, 2011
Introducing iPhone App for ServiceDesk Plus
Making work simple – IT on the move

ServiceDesk Plus is now available on the iPhone. It's a simple to use app which helps the service desk staff work even on the move.

With request management going mobile, the tickets can be viewed, created and handled instantly from anywhere...

 
Expert talk on Service Level Management Basics
27th Oct’11, 1.00 PM – 2.00 PM EDT

With
Rob England
IT Skeptic, Owner and Managing Director at Two Hills Ltd

This one hour webinar will help you understand the concepts of Service Level Management.

You’ll also learn:

  • Service level requirements and targets
  • How SLM works
  • How to effectively maintain IT-Business relationship using SLAs
Desktop Central integration now made easy

Perform all Desktop Management functions of ManageEngine Desktop Central from ServiceDesk Plus.


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